Frequently
Asked Questions
Who is MP-165?
MP-165 is our mascot and favorite local bot!
Why Tuggles Gap?
Tuggles Gap is the "welcome to Floyd" exit along the Blue Ridge Parkway.
It is also the location of Mellowspring Family Farms, LLC and the birthplace of Tuggles Gap Wooden Toy Co.
Who is MP-165?
MP-165 is our nod to Milepost 165 (MP-165) the Tuggles Gap exit along the Blue RIdge Parkway. This puts you on Route 8 which leads directly to downtown Floyd, VA (& our shop in town)!
In the spirit of the great bots of our childhoods, R2D2 and C3PO,MP-165merges traditional toymaking with the modern day.
What does "handmade" mean at TGWTC?
We take pride in creating each item in our shop from our own hands. From designing, cutting, and sanding to creative additions that may be made, each toy you purchase from TGWTC has been created by hand.
Are TGWTC toys safe for children?
Safety is a top priority at TGWTC. Children's products, like toys are regulated for safety, and we are proud ot be certified through the standards set by the U.S. Consumer Product Safety Commission as a Small Batch Manufacturer and hold a Children's Product Certificate acknowledging our adherence to these standards.
How do I reserve the Tinkering Studio?
We are excited to offer our Tinkering Studio for parties and gatherings. You can reserve the studio by stopping by the shop, reaching out through out Contact Us page, or calling us at 540.745.TOYS.
Can I reserve the Tinkering Studio but not tinker?
Yes! Our build your own package allows you to reserve the space. While we love to tinker, you may just be looking for a fun, safe space for a small gathering or meeting conveniently located in town. We are here for you!
Do I need to stay while my child paints at a Tinkering event?
Yes - please stay with your child both in the shop & at our monthly Tinkering events. While these monthly events will have a TGWTC host available, they will not be responsible for your child - just their fun!
Can adults tinker too?
Children of all ages are welcome to tinker! Join our events or reserve the studio for your event. Stay young at heart!
Does TGWTC do repairs?
We want you to enjoy your TGWTC purchases. Wooden toys are pretty hardy but are beautifully imperfect. Playing hard with toys can damage them, as with any item. We are often able to share tips for easy home repairs.
How can I place a custom order?
We are excited to offer Custom Orders to personalize items we are already producing - ie. name puzzles, etc. You can discuss custom orders with us by stopping by the shop, reaching out through out Contact Us page, or calling us at 540.745.TOYS.
Is a TGWTC host present if I reserve the Tinkering Studio for a party?
No. When you reserve the Tinkering Studio for your private event, there is no host present in the studio with your group. We will set up the space for you and then allow you to enjoy!
Can I bring food if I reserve the Tinkering Studio for a party?
Yes! What is a party without food!?!
We are pleased to offer a fridge for you to store drinks, cake, ice cream, etc!
Be sure to check with our neighbors at El Charro, Dogtown, & other local restaurants about any party packages that they may offer!
*Alcohol is not approved for this space.
Are the monthly Tinkering events always $16.50?
We want Tinkering to be fun & accessible for those in our community, so we put alot of thought into what we could offer that serves that purpose.
In honor of our MP-165 bot, we are excited to offer our monthly Tinkering events at $16.50 for the special wooden item and the paint experience.
We may offer other special events at various price ranges as we grow.
Can I play on the rockers on the back porch?
Yes, please do! Our back porch rocking horse is for children of all ages and adults (especially those who need a reminder of childhood fun)!
We are so excited to have such a fun space adjacent to Lineberry Park to add some wonder to our shop.
The space is not monitored and families are always responsible for the safety of their children.
What types of wood do you use?
One of the fun aspects of shopping in person at our Floyd, VA shop is that you may find toys made from a variety of woods. We source our wood in several ways, from purchasing lumber, to harvesting wood on our own farm, to gratefully accepting wood that has been discarded or shared with us by others, including supplies from Red Tail Furniture and Goods.
While the majority of our pieces are made from white pine, you may find other wood types depending on what we have in stock.
Are you hiring?
We are so excited to be seen as a great place to work. I mean, we thought this idea sounded fun too, right!
While we are not currently hiring, we may be in the future and always welcome excitement for what we are building at TGWTC!